FREQUENTLY ASKED QUESTIONS
What is Pitch & Match?
Pitch & Match is an effective meeting system to match your needs to those of other delegates, and then arrange a meeting with just a few clicks in your browser.
Once you’re logged in, your Agenda shows each day broken down into 30-minute time slots. Use these to connect with fellow delegates at designated meeting spaces within the venue.
How do I register?
If you have registered and received the confirmation for the event, then we will automatically add you to the Pitch & Match system and you will receive a notification with the log in details.
This can take up to 48 hours from confirmation to activation, but as we get nearer the event we will be doing this with increased urgency – updating the system regularly every day.
How much does it cost to use Pitch and Match?
It’s FREE to all delegates and exhibitors of Future Energy East Africa, but please note that only one delegate per exhibiting company is eligible to be on the system.
You can make as many meeting requests as you like, and accept as many as you can fit in. The only restriction is that you can only fill the total number of available 30 minute slots in your agenda for the two days.
I've not received my email notifications with my login details. What do I do?
We are working towards an initial upload date of four weeks prior to the event (30 October), dependant on critical mass.
Thereafter you should be sent an email with your log in details.
We aim to have you activated on the Pitch & Match system within 24 hours – but please allow for some downtime over the weekends.
Occasionally, spam filters can sideline genuine emails but to help get our important emails through we suggest you whitelist emails from pgconnects.com
So how do I meet at the event?
Simply log in to the Pitch & Match system – following the above link – and find your potential meeting candidate under the ATTENDEES tab.
Here you can search for people or companies using the keyword text box or using the more advance search options.
Once you find the person, you want to meet, you can see their availability and mutually suggest a meeting in one of the many 30-minute timeslots.
When you request a meeting, a meeting table can be automatically assigned to you to use (using the “Automatic meeting room reservation” option) or you can propose your own location for the meeting.
If you propose your own location, you can either select one of the tables available in the Matchmaking Lounge or, using the text field available, suggest a more suitable place.
Your Agenda will help you locate where you need to be. You can also suggest a different location to a meeting table by typing in details of where to meet (just be specific to ensure the other person can find you).
Should you have any problems, we have staff able to assist you at the Registration area.
WATCH THIS VIDEO TO SEE HOW IT WORKS
Do I have to complete my profile?
Completing your profile page with as much information as possible will enable you to network and promote yourself more effectively.
Your preferences or areas of business interest will enable potential business partners to find you easily, select you from the list and propose a meeting. Likewise, if everyone does the same, you’ll be able to find the best potential clients or business partners.
If you choose to not to complete your contact details no-one will tell you off… just bear in mind that this may hinder the ability for your confirmed meeting request to be able to contact you, say, should they need to change the meeting point at the last minute.
What if there is no meeting tables left?
Should the meeting tables available run out for a particular timeslot we’ve set up 3 Meeting Points that you can manually select when requesting a meeting with someone.
These are for you to meet the person then either find a quiet area to talk, use any available table/sitting space you can find. If you or they are a VIP, remember you can also use the VIP meeting area.
(There will be some tables available for adhoc use, but bear in mind these will be limited and cannot be reserved.)
How do I contact the person I am meeting?
Once the meeting between you has been confirmed, then you should be able to see the other person’s email address.
If they have provided their phone number on their profile page, then you should be able to see this also.
Can I meet people outside of the venue?
Of course, you are perfectly free to meet people at a more suitable location outside the venue but you accept full responsibility for that location.
You may also want to consider that being outside of the venue may delay you getting to the next talks, panel discussions, meetings, or just hearing any of the latest announcements.
Tuesday 28 November has been declared a public holiday due to the Presidential inauguration. This will, however, not affect our event which will go ahead as planned on Wednesday 29 and Thursday 30 November. Click here for more information